1. Information We Collect
2ndX collects the following types of information when you use our services:
Personal Information
- Account Information: Name, phone number, email address, profile picture
- Verification Data: OTP verification details from your mobile number
- Contact Details: Address book contacts (when you choose to connect with friends)
Usage Data
- Device Information: Device type, OS version, unique device identifiers
- Location Data: Precise location (when enabled) for location-based services
- Activity Data: Search queries, interactions with other users, transaction history
2. How We Use Your Information
We use your personal information to:
- Provide, maintain, and improve our services
- Verify your identity through phone number authentication
- Personalize your experience and content recommendations
- Facilitate connections between users in your area
- Process transactions and send service notifications
- Prevent fraud and ensure platform security
- Conduct analytics to improve our services
Location Data Usage
2ndX collects your precise location data only when you grant permission. This enables:
- Location-based search results and recommendations
- Accurate service area matching
- Proximity-based notifications (if enabled)
You can disable location sharing at any time in your device settings.
3. Data Sharing & Disclosure
When We Share Information
- With Other Users: Your profile information is visible to other users as part of our service functionality
- Service Providers: We engage trusted third parties for payment processing, analytics, and cloud storage
- Legal Requirements: When required by law or to protect our rights and safety
What We Never Do
- Sell your personal information to third parties
- Share your contact details without your consent
- Use your data for purposes unrelated to our services
4. Data Security
We implement robust security measures including:
- End-to-end encryption for sensitive communications
- Regular security audits and vulnerability testing
- Secure server infrastructure with access controls
- OTP-based authentication for account access
While we implement these measures, no system is 100% secure. We encourage users to:
- Use strong, unique passwords
- Enable two-factor authentication where available
- Be cautious when sharing personal information
5. Your Rights & Choices
Access & Control
You have the right to:
- Access and download your personal data
- Correct inaccurate information
- Request deletion of your account and data
- Opt-out of marketing communications
- Withdraw consent for data processing
Account Deletion
To delete your account:
- Go to Settings > Account in the 2ndX app
- Select "Delete Account"
- Verify with your phone number and OTP
Deleted accounts are permanently removed within 30 days, except for data we're legally required to retain.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Authenticate users and maintain sessions
- Analyze service usage and performance
- Personalize content and advertisements
You can control cookies through your browser settings, though this may affect functionality.
7. Policy Updates
We may update this policy periodically. We'll notify you of significant changes through:
- In-app notifications
- Email alerts (if provided)
- Updated "Effective Date" at the top of this policy
Your continued use of 2ndX after changes constitutes acceptance of the updated policy.